Nsfas Contact Details

Nsfas Contact Details

nsfas contact details

Nsfas Contact Details : The contact centre is a vital component of NSFAS’ student-centred model and is the primary source of contact for students. The contact centre’s vision is to become a centre of excellence by being accessible, transparent and reliable to all our stakeholders.
This relates to the goal of delivering the best possible experience to each business customer. We continuously aim to improve positive word-of-mouth conversation amongst our students. Student satisfaction ratings are among the specific metrics used to evaluate the performance of the NSFAS call centre staff. Surveys are often used with customers after phone calls to assess the level of service received to ensure continuous improvements.
Nsfas Contact Details : General Enquiries (For general enquiries about NSFAS loans and bursaries)
Tel No.: 0860 067 327    Email: info@nsfas.org.zaPostal Address
Private Bag X1, Plumstead 7801, South AfricaPhysical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700

Fraud,corruption notifications

To submit information on fraud or corruption identified or witnessed:
Tel No.: 0800 203 900
Email: nsfas@thehotline.co.za
Fax2Email: 086 7261 681
Call Back Number: 072 595 9139
Postal Address: P O Box 21076,Valhalla, 0137

Account,Payment and Balance Enquiries

For queries regarding payments and balances
Tel No.: 0860 067 327
Email: recoveries@nsfas.org.za

Student Enquiries : Nsfas Contact Details

For all other queries regarding students
Tel No.: 0860 067 327
Email: info@nsfas.org.za
Postal Address
– Students, University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

Media

Tel No: 021 763 3200
Email: media@nsfas.org.za

sBux

NSFAS Contact Centre
Tel No: 0860 067 327
Email: sbux@nsfas.org.za
Postal Address – sBuxs documents
Private Bag X6, Plumstead 7801, South Africa

Outreach and Community Event Invites

For all queries regarding outreach and community event invites
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za